Modern enterprise IT business operations that enable
transformation aligned with digital objectives.

Business Operations Services for Enterprise IT

Modern enterprise IT organizations are challenged to deliver business-grade operational processes and capabilities to their environments and teams. Many organizations are slow to mature however, burdened by the anchor of complex technology environments, tangled process and service flows, and technical debt that has not yet been defined, organized, and prioritized for remediation.

Windval advisory teams leverage broad technical knowledge, deep professional experience, and a pragmatic engagement approach to develop practical strategies that create visibility to legacy environment foundations, unravel process and support complexities, promote collaboration and informed decision making, and prioritize action in alignment with IT and business objectives.

Windval specializes in designing modern operational models for enterprise IT and delivering business operations services that inform, guide, and deliver digital transformation objectives.

Engagement Spotlight: Business Process Mapping

For an enterprise utility organization, Windval leveraged industry experience and technology expertise across infrastructure, applications, and operations to document and map high-value applications to a portfolio of key business processes and associated IT systems.

The resulting business process mapping documentation and application dashboard created visibility to service dependencies, improved data accuracy, and improved how the client triages service issues and directs actions across operations teams.

Focus Areas

    • Business Process Mapping and Analysis

    • IT Service Mapping and Analysis

    • Application and Infrastructure Dependency Mapping

    • IT and OT Network Health Assessment

    • Infrastructure Consolidation Analysis

    • Application Health and Risk Analysis

    • Data Rationalization Analysis

    • Enterprise Process Definition and Optimization

    • Technical Debt Definition and Discovery

    • Digital Strategy Alignment

    • Technical Skills Analysis and Planning

    • Technical Debt Remediation and Management

    • Strategy and Service Roadmaps

    • Lifecycle Planning and Management

    • Project and Program Delivery Governance

    • PMO Standards and Management Frameworks

    • Integrated Program Dashboard and Executive Communications

    • Center of Excellence Development

    • Change Management Governance

    • Utilization Reporting and Financial Management

    • Cost Optimization - Rationalization, Avoidance, and Savings Identification